This policy applies to the SEOULMATE Android app, the SEOULMATE website and its Korean travel phrase and food-guide features. The service is designed for adult travelers and does not require an account.

1. Website analytics and session recordings

When you visit the public SEOULMATE website in a browser, we ask for your permission before using Google Analytics 4 and Microsoft Clarity. If you allow analytics, Google Analytics helps us understand aggregated site use such as page views, interactions, device/browser information and approximate location derived from IP address. Microsoft Clarity helps us understand site behaviour through session recordings and heatmaps, including page rendering, mouse movements, clicks and scrolling. These services may use cookies or similar identifiers. We use this information to improve the website and do not sell it or use it to identify you personally. You can choose Essential only in our privacy choices at any time. You can also limit Google Analytics through your browser settings or Google’s Analytics opt-out browser add-on. See Google’s Privacy Policy and the Microsoft Privacy Statement.

2. Advertising and partner links

SEOULMATE does not use the Google Mobile Ads SDK or display programmatic advertising. Some travel recommendations include Klook affiliate links, labelled as advertising. These are static cards; showing them does not load a Klook advertising SDK. When you choose a link, it opens Klook in a browser and includes affiliate identifiers used to attribute bookings. Klook may use cookies or similar technologies under its own privacy policy. SEOULMATE may receive a commission on eligible bookings. Current prices, availability and booking terms are provided by Klook. SEOULMATE does not collect your Klook payment details.

3. Information stored on your device

Your language choice, saved Korean phrases, accommodation address, and chosen KRW-to-VND reference rate are stored only in the app's local storage on your device. This information is not sent to SEOULMATE or any server. You can delete it by clearing the app's storage or uninstalling the app.

4. Optional current location

The Safety Center asks for location permission only after you tap Get my coordinates. If you allow it, the app displays latitude and longitude on your device so you can copy or show them during an emergency. SEOULMATE does not send, retain, or track this precise location. Your operating system controls the permission, which you can revoke in Android Settings.

5. Pronunciation and clipboard features

When you tap Listen, SEOULMATE plays the bundled recording for that Korean phrase. The phrase is not sent to a text-to-speech service. Copy buttons write the selected phrase, address, or coordinates to your clipboard only after you tap; the app does not read clipboard contents.

6. Phone calls and external websites

Emergency phone links open your device's dialer and do not place a call without your confirmation. Links such as Eat, regional food guides, maps, official travel guides, and email support open an external browser or another app. Those services operate under their own privacy policies. SEOULMATE does not control information you voluntarily provide on an external service.

7. Support email

If you email us, we receive the address and message you choose to provide. We use it only to respond, prevent abuse, and meet legal obligations. Support correspondence is retained only as long as reasonably necessary and is not sold.

8. Website security logs

Our public website and policy page are hosted by Firebase Hosting. When you visit them in a browser, the hosting provider may process standard technical logs such as IP address, user agent, request time, and requested page for security and service operation. See Firebase Privacy and Security.

9. Children

SEOULMATE is intended for travelers aged 18 and over and is not directed to children. We do not knowingly collect personal data from children.

10. Security, retention, and deletion

Core app data remains on your device. External links use HTTPS. Locally saved settings remain until you clear storage or uninstall. Support messages are deleted when no longer needed for support, security, or legal purposes.

11. Changes and contact

We may update this policy when app features or legal requirements change. The effective date above will be revised. Questions or deletion requests concerning support correspondence may be sent to digiker@gmail.com.